{"id":12175,"date":"2024-07-04T11:15:16","date_gmt":"2024-07-04T09:15:16","guid":{"rendered":"https:\/\/www.cri-roofs.com\/?page_id=12175"},"modified":"2024-07-08T08:41:26","modified_gmt":"2024-07-08T06:41:26","slug":"customer-feedback","status":"publish","type":"page","link":"https:\/\/www.cri-roofs.com\/?page_id=12175","title":{"rendered":"CUSTOMER FEEDBACK"},"content":{"rendered":"<div class=\"vce-row-container\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-30 vce-row-content--top\" data-vce-full-width=\"true\" data-vce-stretch-content=\"true\" id=\"el-6b445033\" data-vce-do-apply=\"all el-6b445033\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-1cf89354\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-1cf89354\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-1cf89354\"><div class=\"vce-widgets-container\"><div class=\"vce vce-widgets-wrapper\" id=\"el-6f6f9a1b\" data-vce-do-apply=\"all el-6f6f9a1b\">CUSTOMER FEEDBACK FORM<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-12125\"><form id=\"wpforms-form-12125\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"12125\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F12175\" data-token=\"06ded30955b8c113143faf7f6eac34fe\" data-token-time=\"1779321442\"><div class=\"wpforms-head-container\"><div class=\"wpforms-title\">CRI Customer Feedback<\/div><\/div><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-12125-field_13-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-12125-field_13\">This form is not for marketing purposes. Please only complete this form if you are a client of CRI. Do you agree to these terms?<\/label><select id=\"wpforms-12125-field_13\" class=\"wpforms-field-medium\" name=\"wpforms[fields][13]\"><option value=\"Yes\" >Yes<\/option><\/select><\/div><div id=\"wpforms-12125-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-12125-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" aria-errormessage=\"wpforms-12125-field_0-error\" required><label for=\"wpforms-12125-field_0\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-12125-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" aria-errormessage=\"wpforms-12125-field_0-last-error\" required><label for=\"wpforms-12125-field_0-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div>\t\t<div id=\"wpforms-12125-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-12125-field_4\" >purchase\/order\/enquiry? are you<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-12125-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-12125-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-12125-field_1\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-12125-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" aria-errormessage=\"wpforms-12125-field_1-error\" required><\/div><div id=\"wpforms-12125-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-12125-field_3\">Your Name \/ Company Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-12125-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-12125-field_3-error\" required><\/div><div id=\"wpforms-12125-field_10-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-12125-field_10\">Who assisted you with your purchase\/order\/enquiry? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-12125-field_10\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][10]\" required=\"required\"><option value=\"Victor (Office Manager\/Chief Estimator\/Designer)\"  selected='selected'>Victor (Office Manager\/Chief Estimator\/Designer)<\/option><option value=\"Oliver (Operations Manager)\" >Oliver (Operations Manager)<\/option><option value=\"Lauryn (Admin)\" >Lauryn (Admin)<\/option><option value=\"Adrienne (Marketing Manager)\" >Adrienne (Marketing Manager)<\/option><option value=\"Lucille-Ann (Owner &amp; Director)\" >Lucille-Ann (Owner &amp; Director)<\/option><\/select><\/div><div id=\"wpforms-12125-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-12125-field_2\">Were you satisfied with the customer service you received? If no, please comment your reasons. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-12125-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-12125-field_2-error\" required><\/textarea><\/div><div id=\"wpforms-12125-field_6-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-12125-field_6\">Did the product\/service meet your expectations? Please elaborate. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-12125-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" aria-errormessage=\"wpforms-12125-field_6-error\" required><\/textarea><\/div><div id=\"wpforms-12125-field_8-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-12125-field_8\">How likely are you to recommend CRI to others? Please give a reason for your answer. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-12125-field_8\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][8]\" required=\"required\"><option value=\"Very Likely\" >Very Likely<\/option><option value=\"Neutral\" >Neutral<\/option><option value=\"Unlikely\" >Unlikely<\/option><\/select><\/div><div id=\"wpforms-12125-field_9-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-12125-field_9\">Do you have any suggestions on how we can improve our product\/service? If Yes, please describe.<\/label><select id=\"wpforms-12125-field_9\" class=\"wpforms-field-medium\" name=\"wpforms[fields][9]\"><option value=\"Yes\" >Yes<\/option><option value=\"No\" >No<\/option><\/select><\/div><div id=\"wpforms-12125-field_11-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-12125-field_11\">Your suggestion(s):<\/label><input type=\"text\" id=\"wpforms-12125-field_11\" class=\"wpforms-field-medium\" name=\"wpforms[fields][11]\" aria-errormessage=\"wpforms-12125-field_11-error\" ><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-12125-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-12125-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-12125-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"12125\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.cri-roofs.com\/index.php?rest_route=\/wp\/v2\/pages\/12175\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-12125\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img src=\"https:\/\/www.cri-roofs.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-7f32475c\" data-vce-do-apply=\"all el-7f32475c\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-d085d118\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-d085d118\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-d085d118\"><div class=\"vcv-row-control-wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-83d564bd\" data-vce-do-apply=\"all el-83d564bd\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-a5be7ec1\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-a5be7ec1\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-a5be7ec1\"><div class=\"vce-button--style-basic-container vce-button--style-basic-container--align-left\"><span class=\"vce-button--style-basic-wrapper vce\" id=\"el-5ea68ee1\" data-vce-do-apply=\"margin el-5ea68ee1\"><a class=\"vce-button vce-button--style-basic vce-button--style-basic--border-square vce-button--style-basic--size-medium vce-button--style-basic--color-557cbf--fff\" href=\"https:\/\/www.facebook.com\/CRIKimberley\" title=\"Central Roof Industries (Pty) Ltd.\" target=\"_blank\" data-vce-do-apply=\"padding border background  el-5ea68ee1\" data-vce-animate=\"vce-o-animate--jello\" rel=\"noopener\">Like us on Facebook<\/a><\/span><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first\" id=\"el-72b4390d\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-72b4390d\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-72b4390d\"><div class=\"vce-button--style-basic-container vce-button--style-basic-container--align-left\"><span class=\"vce-button--style-basic-wrapper vce\" id=\"el-ca2caabd\" data-vce-do-apply=\"margin el-ca2caabd\"><a class=\"vce-button vce-button--style-basic vce-button--style-basic--border-square vce-button--style-basic--size-medium vce-button--style-basic--color-b-207-51-175--fff\" href=\"https:\/\/www.instagram.com\/cri_kimberley\" title=\"@cri_kimberley\" target=\"_blank\" data-vce-do-apply=\"padding border background  el-ca2caabd\" rel=\"noopener\">Follow us on Instagram<\/a><\/span><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last\" id=\"el-22f31a3b\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-22f31a3b\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-22f31a3b\"><div class=\"vce-button--style-basic-container vce-button--style-basic-container--align-left\"><span class=\"vce-button--style-basic-wrapper vce\" id=\"el-ed4d20f3\" data-vce-do-apply=\"margin el-ed4d20f3\"><a class=\"vce-button vce-button--style-basic vce-button--style-basic--border-square vce-button--style-basic--size-medium vce-button--style-basic--color-b-64-198-81--fff\" href=\"https:\/\/api.whatsapp.com\/send?phone=%2B27661557250&amp;context=ARAsaxSO1StSnlYRldJCe5Ry2qleIUzpoDrDw7pzRJg__zzcH7eJyloBO8D_DMvxb-d8dqCrH2VZ_8o_8VhVFxaGNknIDVoNI8VzcMHGGyeHQ5ptGmsS0QkYwUGpUT1qMF8GNInObZtqyVRS3q8g82M&amp;source=FB_Page&amp;app=facebook&amp;entry_point=page_cta\" title=\"\" target=\"_blank\" data-vce-do-apply=\"padding border background  el-ed4d20f3\" rel=\"noopener\">WhatsApp us<\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Like us on FacebookFollow us on InstagramWhatsApp us<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12175","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cri-roofs.com\/index.php?rest_route=\/wp\/v2\/pages\/12175"}],"collection":[{"href":"https:\/\/www.cri-roofs.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cri-roofs.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cri-roofs.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cri-roofs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12175"}],"version-history":[{"count":9,"href":"https:\/\/www.cri-roofs.com\/index.php?rest_route=\/wp\/v2\/pages\/12175\/revisions"}],"predecessor-version":[{"id":12202,"href":"https:\/\/www.cri-roofs.com\/index.php?rest_route=\/wp\/v2\/pages\/12175\/revisions\/12202"}],"wp:attachment":[{"href":"https:\/\/www.cri-roofs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}